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Software defined, API driven
The adoption of a DevOps culture for your product team provides you with similar cooperation benefits. Getting operations engineers involved in product development helps eliminate hand-offs. Developers being on call for production issues acquaints them with troubleshooting practices and boosts empathy for users. By working together, the product team can establish a clear contact for use. Well-defined APIs are an excellent way to ensure that the contract can be met. AWS publishes extensive documentation for its interfaces, as well as defining service-level objectives for its products.